Our Money Back Guarantee
We partner with our customers on every repair.
If we fix an appliance and it breaks down again during our 365 day warranty period, we’ll return and determine the cause of the problem. If the breakdown has anything to do with the original repair, we’ll fix it for free!
You can’t lose. We really do put our money where our mouth is! You’ll feel just like one of the family!
For questions about our Money Back Guarantee or to schedule a service appointment, call us TODAY at 208-356-0277 or 208-528-9555
Repair Vs. Replace
We consider three things in determining if your appliance is worth repairing or not:
The physical condition Is the machine in decent physical shape, free of rust and corrosion?
The mechanical condition Has the machine been running smoothly for you without any leaks, unusual noises, strong odors and the like?
Will the cost of the repair extend the life of the appliance 2–4 years? Will it last 2–4 years after we fix it?
We also consider the following:
Is the machine in decent shape, free of rust and corrosion?
Has the machine been running smoothly for you without any leaks, unusual noises, strong odors and the like?
Is the repair price less than half the price of a new appliance with similar features?
If the machine is in good shape, physically and mechanically, the repair is less then half the replacement amount and it would give 2–4 years worth of additional service we would recommend making the repairs.
We charge a flat, fixed price to come out to your home and diagnose the problem with your broken appliance. Our technician will explain the reason for the needed repair. He’ll quote you a flat, fixed price taken right out of the Major Appliance Service National Price Guide (MASPG), the “blue book” in the appliance industry, and he’ll tell you if he thinks it is worth repairing or not!